Frequently Asked Questions
- What is a Credit Union?
- What is the insurance coverage on my share & deposit accounts?
- What is the difference between a state and a federal chartered credit union?
- What is the difference between a credit union and a bank in Texas?
- Can I join any Credit Union?
- Why are the funds I deposit not always immediately available to me?
- Are shares of mutual funds or annuities purchased at my credit union insured?
- What happened to "XYZ" credit union?
- Where does the money go?
- Does a credit union have a right to remove funds from a personal account without authorization?
- Does a credit union have a right to withhold my car title once I pay off my car loan?
- What are my rights regarding unauthorized automatic teller machine (ATM) transactions?
- What do I do if I have a complaint against a credit union?
- How does an account become "presumed abandoned", and what happens to abandoned accounts?
- How does an account become classified as "Inactive"?
- Who do I contact to claim abandoned or unclaimed funds?