FILE A COMPLAINT
The Credit Union Department (CUD) is a governmental agency that regulates credit unions chartered by the State of Texas. If you are unable to resolve your complaint with the credit union directly, you may contact CUD, which is responsible for ensuring that the credit union complies with certain state laws.
DEPARTMENT FINANCIAL AND STATISTICAL REPORTING
The Credit Union Department (CUD) is a governmental agency committed to providing open and transparent information about its strategic goals, operational performance and financial status. You will find a number of required reporting at the link below to understand the Department.
DEPARTMENT PRESS RELEASES
The Credit Union Department (CUD) issues press releases on a host of issues including operational milestones, disaster declarations, new publications or public enforcement actions issues. These press releases can be found here.
- May 29, 2023, Agency Closed: Memorial Day
- July 4, 2023, Agency Closed: Independence Day
- August 12, 2023, 9:00 am: Commission Meeting
- November 3, 2023, 9:00 am: Commission Meeting
- December 24, 2023, Agency Closed: Christmas Eve
Texas as a National Credit Union Industry Leader
The Credit Union Department is an independent Texas state agency with responsibility for supervising and regulating state-chartered credit unions. The Department is governed by the nine-member Credit Union Commission, comprised of four members from the credit union industry, and five members from the general public with no direct involvement in the management of a financial institution. The Texas credit union charter was legislatively created in 1913 with the Department made an independent agency in 1969 and reaffirmed in 2021 under the Texas Sunset Act to continue until at least 2033.
The Department has been accredited, by regulatory peer review, through the National Association of State Credit Union Supervisors (NASCUS) continuously since 1996 with the most recent 5-year reaccreditation affirmed in November 2021.
Billion total assets supervised
914 E Anderson Ln
Austin, TX 78752