File a Complaint Against a Credit Union File a complaint with the institution in question before filing a complaint with CUD. Your InformationName(Required) Dr.MissMr.Mrs.Ms.Prof.Rev. Prefix First Middle Last Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Phone(Required)Is this yourMobileHomeWorkEmail(Required) Are you a member of the US Armed Forces, Guard, Reserves or a dependent?YesNoCredit Union InformationName of Credit Union(Required)1st University Credit UnionAccess Community Credit UnionAlamo City Credit UnionALLIANCE Credit UnionAlpine Community Credit UnionAmarillo Postal Employees Credit UnionAmerican Baptist Association Credit UnionAmerica's Credit UnionAmplify Credit UnionAngelina County Teachers Credit UnionAspire Credit UnionBaptist Credit UnionBaylor Health Care System Credit UnionBeaumont Community Credit UnionBrazos Community Credit UnionBrazos Star Credit UnionBrazos Valley Schools Credit UnionCabot Community Credit UnionCapitol Credit UnionCaprock Santa Fe Credit UnionCentex Citizens Credit UnionCen-Tex Manufacturing Credit UnionCentral Texas Teachers Credit UnionCity Credit UnionCoastLife Credit UnionCoburn Credit UnionCommunity Resource Credit UnionCommunity Service Credit UnionConcho Valley Credit UnionCooperative Teachers Credit UnionCorner Stone Credit UnionCorpus Christi Postal Employees Credit UnionCorpus Christi SP Credit UnionCredit Union of TexasDallas U.P. Employees Credit UnionDATCUDel Rio S.P. Credit UnionDoches Credit UnionEast Texas Professional Credit UnionEastex Credit UnionEdinburg Teachers Credit UnionEducation Credit UnionEducators Credit UnionEECUEnergy Capital Credit UnionFederal Employees Credit UnionFirst Basin Credit UnionFirst Central Credit UnionFirst Community Credit UnionFirst Priority Credit UnionFirst Service Credit UnionFirstmark Credit UnionFivePoint Credit UnionFort Worth City Credit UnionFreestone Credit UnionGalveston Government Employees Credit UnionGermania Credit UnionGrand Prairie Credit UnionGulf Credit UnionHighway District 19 Employees Credit UnionHighway District 2 Credit UnionHighway District 9 Credit UnionHighway Employees Credit UnionHockley County Credit UnionHouston Highway Credit UnionInterCorp Credit UnionInTouch Credit UnionInvesTex Credit UnionJafari No-Interest Credit UnionKeystone Credit UnionLCRA Credit UnionLehrer Interests Credit UnionLibertyOne Credit UnionLight Commerce Credit UnionLinkage Credit UnionLone Star Credit UnionLubrizol Employees' Credit UnionMatagorda County Credit UnionMCT Credit UnionMembers Choice Credit UnionMembers Credit UnionMembers First Credit UnionMemberSource Credit UnionMemorial Credit UnionMesquite Credit UnionMetro Medical Credit UnionMidland Municipal Employees Credit UnionMidwestern State University Credit UnionMobility Credit UnionMTCUMy Community Credit UnionMy Credit UnionNavarro Credit UnionNCE Credit UnionNeighborhood Credit UnionOak Farms Employees Credit UnionOdessa Employees Credit UnionOpenland Credit UnionP.I.E. Credit UnionPampa Municipal Credit UnionParis District Credit UnionPECUPort of Houston Credit UnionPosTel Family Credit UnionPrestige Community Credit UnionPriority Trust Credit UnionRally Credit UnionRave Financial Credit UnionReed Credit UnionReeves County Teachers Credit UnionResource One Credit UnionRio Grande Valley Credit UnionSchlumberger Employees Credit UnionScott and White Employees Credit UnionService 1st Credit UnionShared Resources Credit UnionSkel-Tex Credit UnionSmart Financial Credit UnionSouthern Star Credit UnionSouthwest 66 Credit UnionSouthwest Heritage Credit UnionSTAR Financial Credit UnionStar of Texas Credit UnionSweetex Credit UnionTarrant County's Credit UnionTelco Plus Credit UnionTemple Santa Fe Community Credit UnionTex Mex Credit UnionTexans Credit UnionTexas Bay Credit UnionTexas Bridge Credit UnionTexas Dow Employees Credit UnionTexas DPS Credit UnionTexas Health Credit UnionTexas Trust Credit UnionTexell Credit UnionTexoma Community Credit UnionTHD District 17 Credit UnionTrans Texas Southwest Credit UnionTravis County Credit UnionTrinity Valley Teachers Credit UnionTxDOT Credit UnionTyler City Employees Credit UnionU.S. Employees Credit UnionUnion Pacific Employees Credit UnionUnion Square Credit UnionUnited Community Credit UnionUnited Credit UnionUnited Energy Credit UnionUnited Heritage Credit UnionUnity One Credit UnionVATAT Credit UnionVelocity Credit UnionWest Texas Credit UnionWesTex Community Credit UnionWharton County Teachers Credit UnionWorth Credit UnionNOTE: Credit Union Not Listed This complaint form is for Texas state-chartered credit unions regulated by the Credit Union Department. If your credit union is not listed, it may be federally chartered or outside of this Department’s jurisdiction. For federally chartered credit unions, you may need to file through the NCUA Consumer Assistance Center . Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Phone(Required)Name in which account(s) are listed(Required) First Last Are/Were you a signer on the account(s)?(Required)YesNoIf no, please explain in your narrative. Type of Transaction or Service(Required) Date of Transaction(Required) MM slash DD slash YYYY Did you sign a contract, such as a loan, an account agreement, etc.?(Required)YesNoIf yes, please attach a copy.Max. file size: 256 MB.Have you complained to the credit union?(Required)YesNo If no, please attempt to resolve this issue by filing a complaint with your credit union prior to filing a complaint with CUD.If so, when? MM slash DD slash YYYY Name of person complained to, if any. First Last Name of attorney, if any. First Last If the Texas Credit Union Department is not the appropriate agency, do you grant permission to forward your complaint to the appropriate agency?(Required)YesNoDescribe the exact nature of your complaint below.(Required)Please indicate what you feel the credit union should do to address your concerns.(Required)Supporting Documentation Please upload any documents that support your complaint. Supporting documents help us better understand the issue and may assist in reviewing the credit union’s response. Examples include statements, letters, emails, screenshots, receipts, transaction records, or prior communication with the credit union. Upload Supporting Documents HereMax. file size: 256 MB.
